DELIVERY POLICY

STANDARD COURIER DELIVERY

Standard delivery items are usually dispatched within 3 working days after the order has been placed, excluding custom prints which may take up to 14 days. We aim to deliver within:

3-5 working days for Kerala
5-7 working days for India
7-10 working days for Europe, USA, Canada, fast east, Australasia and the rest of the world.

DELIVERY RESTRICTIONS

We deliver anywhere in the world unless any couriers restrictions exists. Out of stock - Normally ‘Out of Stock’ items do not appear in the website. Subject to any errors, the customer will be notified by V-Star and refund will be initiated, if the payment is made and item is not available.

INTERNATIONAL SHIPPING

If your delivery address is not within India, you may be subject to import duties, taxes and delivery service charges, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary from country to country; therefore online shop refers each customer to contact their local customs office for further information. Please be aware that cross-border shipments are subject to opening and inspection by customs authorities.

DAMAGED/TAMPERED DELIVERY

Please do not accept the delivery of any item from the courier/delivery person, if you feel that the outer packaging is Damaged/Tampered. Please contact our customer care immediately.