Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern V-Star Creation’s relationship with you in relation to this website.

The term ‘V-Star Creations’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is V-Star Creations Pvt Ltd. L.F.C Road,Kaloor,Kochi-682017,Kerala,India. Our company registration number is ‘32070438652C’ Ernakulam The term ‘you’ refers to the user or viewer of our website.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time

The use of this website is subject to the following terms of use:

Cancellation of Orders:
V-Star Creations believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

Replacement Guarantee
If at the time of delivery and/or within 7 days from the date of delivery of the product/s, if any defect is found, then the buyer of the product/s can ask for replacement of the product/s subject to the following terms and conditions:

Refund of Money paid
Refund shall be made by V Star Creations Pvt. Ltd. through our authorized payment gateway partners in respect of cancelled orders as per A above. We shall endeavor to refund the amount paid by you within 21 days of cancellation of orders and /or receipt of the returned items. However, we shall not be responsible for reasons which are beyond our control, which may include the process delay by the payment gateway partners and the banks involved.